Shipping

We send packages by PostNL International Priority Airmail or UPS/DHL Express.

We offer Free worldwide shipping!
UPS/DHL Express shipping has different rates and will be listed during checkout
(depending on destination country)

Average time for delivery (working days)
Shipping times are as retrieved from PostNL or DHL Express.
If your country is not listed, please look at the continental average for your area below.

Please read the following guideline for shipping
When ordering keep in mind that exact shipping times can’t be guaranteed.
In case the sim card arrives too late for your trip you can return it to us after your trip, after which we will fully refund you.

Orders are shipped out from Monday-Friday, when placed before 5 PM UTC+1.
DHL shipments will go out from Monday-Friday, when placed before 3 PM UTC+1.
If you are on a tight schedule for departure we can also ship to your destination (hotels etc.)

Country or region
Priority airmail (PostNL) UPS/DHL Express
Africa (continental average) 5 to 15 business days Not available
Argentina 9 to 20 business days 3-4 business days
Asia (continental average) 5 to 10 business days 2-3 business days
Australia 6 to 15 business days 3-4 business days
Austria 2 to 4 business days 1-2 business days
Belgium 2 to 3 business days 1 business day
Brazil 9 to 20 business days 3-4 business days
Canada 4 to 7 business days 2 business days
China 5 to 15 business days 2-3 business days
Denmark 2 to 3 business days 1-2 business days
Europe (continental average) 2 to 5 business days 1-2 business days
Finland 2 to 4 business days 1-2 business days
France 2 to 4 business days 1-2 business days
Germany 2 to 4 business days 1-2 business days
Hong Kong 5 to 7 business days 2 business days
India 9 to 15 business days Not available
Israel 5 to 7 business days 2-3 business days
Italy 5 to 8 business days 1-2 business days
Japan 5 to 9 business days 2-3 business days
Middle-East (average) 5 to 11 business days Country dependent
Netherlands 1 business day (incl. saturday) Not available
New-Zealand 5 to 7 business days 3-4 business days
Singapore 5 to 9 business days 2-3 business days
Spain 5 to 8 business days 1-2 business days
South-America (continental average) 9 to 20 business days Not available
Sweden 2 to 3 business days 1-2 business days
Switzerland 2 to 3 business days 1-2 business days
Thailand 7 to 9 business days 2-3 business days
United Arab Emirates 7 to 10 business days 2-3 business days
United Kingdom 2 to 3 business days 1-2 business days
United States 5 to 9 business days 2 business days

 

Standard insurance with all orders
All orders are insured meaning that in case of loss we will refund the order payment to you directly.
Please note: there is a period of 30 days after we call a package “lost”.

What if my package arrives too late for my trip?
You notify us about late delivery before your departure.
After your trip you return the envelope package to us with regular mail, once we receive the sim card we will refund the order to you.
We always advise to take a good look at the above shipping times and shipping guideline before ordering.

Different shipping address (e.g. hotel)
We can send your sim card by mail to your hotel or another address anywhere in the world. You will receive your sim card with your details clearly attached, including your arrival date. This is ideal for people that have no time to wait for their order to arrive in their home country. It has already been proven succesful for many of our customers.

Here is how it works
During your checkout you will be able to specify your hotel/staying address as your shipping address. We will then ship your order to your hotel, with your personal details clearly mentioned on the envelope package.