his form is meant to request a replacement sim card (or refund) for the T-Mobile 4 GB and Unlimited sim cards. If you choose for the replacement you will receive a sim card that works on both the T-Mobile and AT&T networks.
- 4 GB sim cards will be replaced by the 5 GB sim cards (the 1 GB extra is free of charge)
- Unlimited plans are replaced by the 12 GB sim cards, which are given with a discount of € 10,00.
See page below for all information on the replacement sim card.
If shipping time doesn’t allow us to send a replacement sim card we will inform you as soon as possible. For our shipping times, see: https://www.prepaidzero.com/shipping