Product question

    eSIM – All of Europe – From 15 GB to 30 GB + Unlimited Europe Calls/SMS

    • 15 GB / 15 days or 30 GB / 30 days
    • Hotspot / tethering included
    • Unlimited Calls to European numbers
    • Hotspot / tethering included
    • Delivery by email
    • For all product information, please scroll down this page.
    eSIM is all-inclusive and ready to use.
    Phone must have an eSIM chip.
    (See eSIM phones tab)

    Can be ordered in advance of the trip.
    Only activates upon installation.

    eSIM – All of Europe – From 15 GB to 30 GB + Unlimited Europe Calls/SMS

     29,95 45,00

    • 15 GB / 15 days or 30 GB / 30 days
    • Hotspot / tethering included
    • Unlimited Calls to European numbers
    • Hotspot / tethering included
    • Delivery by email
    • For all product information, please scroll down this page.

    eSIM is all-inclusive and ready to use.
    Phone must have an eSIM chip.
    (See eSIM phones tab)

    Can be ordered in advance of the trip.
    Only activates upon installation.

    Minimum amount of days is 7.

    eSIM for Europe
    Delivery by email

    Data options

      • 15 GB valid for 15 days
      • 30 GB valid for 30 days

    Calls/SMS

    • Unlimited Incoming calls/sms
    • Unlimited Outgoing calls/sms to European phone numbers

    Starting date of bundle
    Validity of 15 or 30 days (depending on chosen option) ONLY starts after installation of the eSIM.
    So it’s possible to order the eSIM in advance, but you may have to wait before installing it.
    Depending on your travel schedule.

    Supported countries in Europe
    Andorra, Austria, Belgium, Bulgaria, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

    Supported phones
    Not all phones support eSIM, for supported phones see eSIM phones tab.

    eSIM works the same way as a traditional SIM card, but you don’t need a physical SIM card. It is pre-installed in the device and you can activate it by installing the “eSIM profile” of a new operator.
    The profile is simply installed by scanning an eSIM QR-code which then downloads the eSIM profile to your phone.
    Done!

    It is an evolution of the physical SIM card.
    More and more smartphones, tablets and laptops are equipped with an eSIM card.

    Most popular supported phones

    Apple

    • iPhone XR
    • iPhone XS
    • iPhone XS Max
    • iPhone 11 (all versions)
    • iPhone 12 (all versions)
    • iPhone 13 (all versions)
    • iPhone 14 (all versions)
    • iPhone SE 2 (2020)
    • iPhone SE 3 (2022)

    On iPhone 13 and 14 models you can have two eSIMs activated at the same time.

    Google phones with eSIM

    • Google Pixel 3 to Google Pixel 7.

    Samsung phones with eSIM

    Please note European Samsung phones don’t work with the AT&T unlimited eSIM product, but do work with T-Mobile:
    https://www.prepaidzero.com/product/esim-tmobile-usa-can-mex-unlimited/

    • Samsung Galaxy S20 (all versions, except FE version)
    • Samsung Galaxy S21 (all versions, except FE version)
    • Samsung Galaxy S22 (all versions)
    • Samsung Galaxy S23 (all versions)
    • Samsung Galaxy Note 20
    • Samsung Galaxy Note 20 Ultra 5G
    • Samsung Galaxy Fold
    • Samsung Galaxy Z Fold 2 5G
    • Samsung Galaxy Z Fold 3 5G
    • Samsung Galaxy Z Fold 4 5G
    • Samsung Galaxy Z Flip
    • Samsung Galaxy Z Flip3
    • Samsung Galaxy Z Flip4
    • Samsung Watch (via Samsung Wearable application)

    Other phones with eSIM

    A few more phones have eSIM that could also work.
    Check the specifications of your phone on the official website of the manufacturer to be sure.

    Receiving calls or texts
    It’s always free to receive calls and text messages from any country in the world.

    Outgoing calls and SMS 
    Unlimited Outgoing calls/sms to European phone numbers

    Data bundle 15 GB / 15 days or 30 GB / 30 days
    Call/text credit Unlimited incoming calls/sms
    Unlimited outgoing calls/sms to European phone numbers
    Network Various networks depending on country
    Validity Data bundle valid for 15 days (15 GB)
    Data bundle valid for 30 days (30 GB)
    Activation Automatically upon installation on phone
    ID registration This sim card is pre-registered, no ID needed.
    Longterm Contract No, it’s pay as you go (prepaid)
    Phoning possible Yes, unlimited incoming and outgoing to European numbers
    Tethering possible Yes
    Useable in SIM Lock Phones No
    Smartphone compatible Yes
    Tablet compatible Yes
    Mifi/dongle No
    Device compatibility Any device that supports LTE in Europe.
    800/900/1800/2600 MHz frequenties.

    Complete package
    Q: Is this package complete or do I need other products/items?
    A: Our eSIM packages have all bundles included. You don’t need anything else to use the product. We want to keep it as simple as possible for our customers, so there is no hassle with our products.

    Supported devices for E-SIM
    See description for most popular phones.

    Installing eSIM process
    1. Go to Settings -> Mobile Data -> Add Data Plan. The device camera will switch on, ready for a QR code scan to start downloading eSIM.
    2. Scan the QR-code with your camera. Important: the code may be downloaded only once and only onto one device. (Hint: View the QR-code on another device, so that you can scan it with your iPhone)
    3. Press the button “Add cellular plan”.
    4. eSIM will be downloaded to your device.
    5. A screen will appear asking you to give a name to your eSIM-card. You may keep the default name, i.e. “Secondary”.
    6. Another screen will appear asking you to choose a default SIM-card. Choose eSIM for DATA connection.
    Learn more about how eSIM operates at the official Apple site: 
    https://lnkd.in/ge84KfZ

    For Android phones please refer to an online manual for your phone, since the process varies per device.

    Recharge sim card
    Q: Can I recharge my sim card with additional credit?
    A: No, this is a one time useable E-sim only.

    Lifetime E-SIM
    Q: How long will I able to use the sim card?
    A: You can book a period from the order menu.

    Questions that are not in this FAQ
    Q: How can I contact Prepaidzero?
    A: Contact us by email, online chat or phone.

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    eSIM – All of Europe – From 15 GB to 30 GB + Unlimited Europe Calls/SMS

     29,95 45,00

    • 15 GB / 15 days or 30 GB / 30 days
    • Hotspot / tethering included
    • Unlimited Calls to European numbers
    • Hotspot / tethering included
    • Delivery by email
    • For all product information, please scroll down this page.

    eSIM is all-inclusive and ready to use.
    Phone must have an eSIM chip.
    (See eSIM phones tab)

    Can be ordered in advance of the trip.
    Only activates upon installation.

    Minimum amount of days is 7.

    eSIM for Europe
    Delivery by email

    Data options

      • 15 GB valid for 15 days
      • 30 GB valid for 30 days

    Calls/SMS

    • Unlimited Incoming calls/sms
    • Unlimited Outgoing calls/sms to European phone numbers

    Starting date of bundle
    Validity of 15 or 30 days (depending on chosen option) ONLY starts after installation of the eSIM.
    So it’s possible to order the eSIM in advance, but you may have to wait before installing it.
    Depending on your travel schedule.

    Supported countries in Europe
    Andorra, Austria, Belgium, Bulgaria, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

    Supported phones
    Not all phones support eSIM, for supported phones see eSIM phones tab.

    eSIM works the same way as a traditional SIM card, but you don’t need a physical SIM card. It is pre-installed in the device and you can activate it by installing the “eSIM profile” of a new operator.
    The profile is simply installed by scanning an eSIM QR-code which then downloads the eSIM profile to your phone.
    Done!

    It is an evolution of the physical SIM card.
    More and more smartphones, tablets and laptops are equipped with an eSIM card.

    Most popular supported phones

    Apple

    • iPhone XR
    • iPhone XS
    • iPhone XS Max
    • iPhone 11 (all versions)
    • iPhone 12 (all versions)
    • iPhone 13 (all versions)
    • iPhone 14 (all versions)
    • iPhone SE 2 (2020)
    • iPhone SE 3 (2022)

    On iPhone 13 and 14 models you can have two eSIMs activated at the same time.

    Google phones with eSIM

    • Google Pixel 3 to Google Pixel 7.

    Samsung phones with eSIM

    Please note European Samsung phones don’t work with the AT&T unlimited eSIM product, but do work with T-Mobile:
    https://www.prepaidzero.com/product/esim-tmobile-usa-can-mex-unlimited/

    • Samsung Galaxy S20 (all versions, except FE version)
    • Samsung Galaxy S21 (all versions, except FE version)
    • Samsung Galaxy S22 (all versions)
    • Samsung Galaxy S23 (all versions)
    • Samsung Galaxy Note 20
    • Samsung Galaxy Note 20 Ultra 5G
    • Samsung Galaxy Fold
    • Samsung Galaxy Z Fold 2 5G
    • Samsung Galaxy Z Fold 3 5G
    • Samsung Galaxy Z Fold 4 5G
    • Samsung Galaxy Z Flip
    • Samsung Galaxy Z Flip3
    • Samsung Galaxy Z Flip4
    • Samsung Watch (via Samsung Wearable application)

    Other phones with eSIM

    A few more phones have eSIM that could also work.
    Check the specifications of your phone on the official website of the manufacturer to be sure.

    Receiving calls or texts
    It’s always free to receive calls and text messages from any country in the world.

    Outgoing calls and SMS 
    Unlimited Outgoing calls/sms to European phone numbers

    Data bundle 15 GB / 15 days or 30 GB / 30 days
    Call/text credit Unlimited incoming calls/sms
    Unlimited outgoing calls/sms to European phone numbers
    Network Various networks depending on country
    Validity Data bundle valid for 15 days (15 GB)
    Data bundle valid for 30 days (30 GB)
    Activation Automatically upon installation on phone
    ID registration This sim card is pre-registered, no ID needed.
    Longterm Contract No, it’s pay as you go (prepaid)
    Phoning possible Yes, unlimited incoming and outgoing to European numbers
    Tethering possible Yes
    Useable in SIM Lock Phones No
    Smartphone compatible Yes
    Tablet compatible Yes
    Mifi/dongle No
    Device compatibility Any device that supports LTE in Europe.
    800/900/1800/2600 MHz frequenties.

    Complete package
    Q: Is this package complete or do I need other products/items?
    A: Our eSIM packages have all bundles included. You don’t need anything else to use the product. We want to keep it as simple as possible for our customers, so there is no hassle with our products.

    Supported devices for E-SIM
    See description for most popular phones.

    Installing eSIM process
    1. Go to Settings -> Mobile Data -> Add Data Plan. The device camera will switch on, ready for a QR code scan to start downloading eSIM.
    2. Scan the QR-code with your camera. Important: the code may be downloaded only once and only onto one device. (Hint: View the QR-code on another device, so that you can scan it with your iPhone)
    3. Press the button “Add cellular plan”.
    4. eSIM will be downloaded to your device.
    5. A screen will appear asking you to give a name to your eSIM-card. You may keep the default name, i.e. “Secondary”.
    6. Another screen will appear asking you to choose a default SIM-card. Choose eSIM for DATA connection.
    Learn more about how eSIM operates at the official Apple site: 
    https://lnkd.in/ge84KfZ

    For Android phones please refer to an online manual for your phone, since the process varies per device.

    Recharge sim card
    Q: Can I recharge my sim card with additional credit?
    A: No, this is a one time useable E-sim only.

    Lifetime E-SIM
    Q: How long will I able to use the sim card?
    A: You can book a period from the order menu.

    Questions that are not in this FAQ
    Q: How can I contact Prepaidzero?
    A: Contact us by email, online chat or phone.